Refund and Returns Policy

Requesting a Return

We want to make your experience shopping with us an easy and happy one! If you're not satisfied with your purchase, please to organise a return.


  • You can return new and unused products within thirty days of delivery for a full refund of the cost of the goods only. We will not refund the original postage costs.
  • Returned goods must be sent with their original, undamaged packaging and the original invoice.
  • Faulty, defective or wrongly delivered goods will be fully refunded, including the original and return postage costs. The fault must not be caused by misuse, use against the manufacturer's recommendations, or be caused by reasonable wear and tear.
  • Your email or letter to us requesting the refund will be deemed to have been received by us on the date you send it.